Al-Mazaya Al-Shamla
Streamlining Finance and Compliance with Zoho Books
Zoho Authorized Partner
From fragmented spreadsheets to one connected platform, Raqmiat helped us go live in 4 weeks.
- Sufiyan Siddiqui, Manager, Al Mazaya Al ShamlaWho they are
What needed to change
Before partnering with Raqmiat, Al-Mazaya Al-Shamla Business Services needed a structured, regulation-compliant accounting platform to manage their financials in line with Saudi VAT requirements and ZATCA e-invoicing standards. The absence of a formal system created risk exposure and operational inefficiencies.
Key Pain Points
- No centralized accounting system — financial data was managed without a unified platform.
- Saudi VAT & ZATCA compliance gaps — no automated tax configuration or e-invoicing capability.
- Incomplete master data structure — item lists and chart of accounts had not been formally set up.
- Unstructured quotation process — no standardized, customized quotation template in use.
- Manual onboarding overhead — staff required structured training before going live.
“Our finance team was spending hours on manual entries with no confidence that our VAT reporting was fully compliant. We needed a proper system - and fast.”
- Sufiyan Siddiqui, ManagerHow we delivered it
Raqmiat Technology LLC, as an Authorized Zoho Partner, designed and delivered a targeted Zoho Books implementation tailored to Al-Mazaya’s business requirements, Saudi regulatory obligations, and operational readiness. The engagement covered four core areas: profile & tax setup, master data migration, quotation customization, and end-user training.
Modules Implemented
Zoho Books- Company profile, TRN/VAT registration, and Saudi VAT & ZATCA e-invoicing compliance configured
- Item master, Chart of Accounts, and opening balances migrated and validated
- Custom quotation template designed as per Al-Mazaya branding and business workflow
- End-user training conducted for all implemented modules with successful UAT sign-off
Key Customizations & Integrations
- Approval workflows for quotations and discounts above defined thresholds.
- Role-based access control aligned with Al Mazaya Al Shamla’s organization hierarchy.
Five-phase delivery methodology
The engagement followed Raqmiat’s proven five-phase delivery methodology, ensuring tight control over scope, timeline and quality at every step.
| Phase | Activities | Outcome |
|---|---|---|
| 1. Discovery & Blueprint | Stakeholder workshops, AS-IS process mapping, BRD/FRD finalization | Signed-off Solution Design |
| 2. Configuration & Build | Module setup, custom workflows, automation, integrations | Working sandbox environment |
| 3. Data Migration & UAT | Data cleansing, mapping, migration, full UAT cycle with users | UAT sign-off |
| 4. Training & Change Mgmt | Admin & end-user training, SOPs, recorded video walkthroughs | Trained, adoption-ready users |
| 5. Go-Live & Hyper-care | Cutover, production go-live, daily support, optimization sprint | Stable production system |
Outcomes delivered
Within 4 weeks of go-live, Al-Mazaya Al-Shamla Business Services achieved full operational readiness on Zoho Books, with all key modules configured, data migrated, and staff trained.
Business Outcomes
- VAT & ZATCA Compliant: Company is fully set up with correct TRN/VAT details and Saudi e-invoicing compliance - eliminating regulatory risk.
- Unified Financial Platform: All accounting, item management and invoicing now runs on a single, cloud-based platform.
- Clean Master Data: Complete item list successfully migrated with opening balances, providing an accurate financial baseline.
- Standardized Quotations: A custom-branded quotation template is now in use, accelerating the sales-to-invoice process.
- Trained & Ready Team: End-users completed structured training across all modules, ensuring confident day-to-day adoption.
- Future-Ready: Cloud-native Zoho stack now scales seamlessly with Al Mazaya Al Shamla’s expansion plans.
In their own words
Raqmiat made the entire Zoho Books implementation smooth and straightforward. They understood our VAT requirements, migrated our data accurately, and customized our quotation exactly as we needed. The training ensured our team was confident from day one. We are very satisfied with the outcome and the professionalism of the Raqmiat team throughout.
What Worked Well
- Hands-on functional consultants who understood the business, not just the software.
- Phased delivery that protected day-to-day operations from disruption.
- Strong post go-live hyper-care that built lasting confidence in the platform.
- Transparent, milestone-based engagement with no surprises on cost or scope.
Talk to a Zoho expert about your project
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- Free, no-commitment consultation
- Authorized Zoho Partner in Riyadh
- 150+ Saudi implementations delivered
- Bilingual support (English & Arabic)